Dear Commons Community,
Jeff Bezos, responding to an article that was published by the New York Times over the weekend about Amazon’s hard-hitting management style, deplored what he called its portrait of “a soulless, dystopian workplace where no fun is had and no laughter heard” and said, “I don’t think any company adopting the approach portrayed could survive, much less thrive, in today’s highly competitive tech hiring market.”He told workers: “I don’t recognize this Amazon and I very much hope you don’t, either.”
The article, “Inside Amazon: Wrestling Big Ideas in a Bruising Workplace,” told of workers who suffered from cancer, miscarriages and other personal crises who said they had been evaluated unfairly or edged out rather than given time to recover in a company that could not slow down.
In a letter to employees, Mr. Bezos said Amazon would not tolerate the “shockingly callous management practices” described in the article. He urged any employees who knew of “stories like those reported” to contact him directly.
Amazon declined a request to interview Mr. Bezos for the original article, but made several executives available. Over all, the Times interviewed more than 100 current and former Amazon employees, including many who spoke on the record and some who requested anonymity because they had signed agreements saying they would not speak to the press.