Wal-Mart’s Authoritarian Culture and Sex-Discrimination!

Dear Commons Community,

Nelson Lichtenstein, a professor of history at the University of California, Santa Barbara, and the author of “The Retail Revolution: How Wal-Mart Created a Brave New World of Business” has an op-ed piece in the NY Times on the U.S. Supreme Court Decision on Monday that ruled against a sex-discrimination suit brought by 1.6 million present and former women employees. For those of us who do not know the inside operation of Wal-Mart, Professor Lichtenstein provides valuable insight. For instance, he makes the point that:

“the sex discrimination at Wal-Mart that drove the recent suit is the product not merely of managerial bias and prejudice, but also of a corporate culture and business model that sustains it, rooted in the company’s very beginnings. In the 1950s and ’60s, northwest Arkansas, where Wal-Mart got its start, was poor, white and rural, in the midst of a wave of agricultural mechanization that generated a huge surplus of unskilled workers. To these men and women, the burgeoning chain of discount stores founded by Sam Walton was a godsend. The men might find dignity managing a store instead of a hardscrabble farm… [and that]

Wal-Mart is no longer an Ozark company; it is a cosmopolitan, multinational operation. But that avoids the more essential point, namely that Wal-Mart views low labor costs and a high degree of workplace flexibility as a signal competitive advantage. It is a militantly anti-union company that has been forced to pay hundreds of millions of dollars to current and former employees for violations of state wage and hour laws. “

He concludes that the reasons why Wal-mart discriminates against women stem from “the tens of thousands of experienced Wal-Mart women who would like to be promoted to the first managerial rung, salaried assistant store manager. But Wal-Mart makes it impossible for many of them to take that post, because its ruthless management style structures the job itself as one that most women, and especially those with young children or a relative to care for, would find difficult to accept.

Why? Because, for all the change that has swept over the company, at the store level there is still a fair amount of the old communal sociability. Recognizing that workers steeped in that culture make poor candidates for assistant managers, who are the front lines in enforcing labor discipline, Wal-Mart insists that almost all workers promoted to the managerial ranks move to a new store, often hundreds of miles away.

For young men in a hurry, that’s an inconvenience; for middle-aged women caring for families, this corporate reassignment policy amounts to sex discrimination. True, Wal-Mart is hardly alone in demanding that rising managers sacrifice family life, but few companies make relocation such a fixed policy, and few have employment rolls even a third the size.

The obstacles to women’s advancement do not stop there. The workweek for salaried managers is around 50 hours or more, which can surge to 80 or 90 hours a week during holiday seasons. Not unexpectedly, some managers think women with family responsibilities would balk at such demands, and it is hardly to the discredit of thousands of Wal-Mart women that they may be right.”

Thank you, Professor Lichtenstein. Very helpful in understanding the world’s largest retailer.

Tony

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